FAQ

 

"How do I take care of my wild rag?" First choice is always to dry clean because although silk is strong, it's delicate too. If dry cleaning isn't available then hand wash with a delicate detergent without wringing it out but rolling it in a towel to get out the excess water. Wringing out silk will break the silk fibers. Hang to dry. To iron - Put on the silk setting and iron it between two thin sheets of cotton.  

"Can I shop in your store in Fort Worth?" As of right now, we're online only. We tip our hat to our historic Stockyards and it's amazing history. 

"I don't get the name Cowtown. Can you explain?" Cowtown is the nickname for Fort Worth, Texas :)

"Why do you have a tag on your wild rags?" Our Cowtown Wild Rags tag is our brand for our scarf, some folks don't like a logo on their scarf but want a tag...but one that they can easily snip if they want. 

"Where are these made?"  Designed in Fort Worth, Made in China with fine silk. We're proud that we provide jobs for people in Fort Worth, Texas. 
"Made in China, I buy products made in the USA." Fully understand. Silk is almost never made in the USA, most companies just aren't up front about it :)

"How do return a product?" See our Returns page at the bottom. 

"How do I contact Cowtown Wild Rags?" You can email customerservice@cowtownwildrags.com We'll get back to you ASAP. We value our customer service and really believe "How you do anything, is how you do everything." Meaning customer service counts!!